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Scratchpad

Scratchpad

Starting at $0 per month
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Overview

What is Scratchpad?

Scratchpad is a productivity tool for account executives, built for sales to update Salesforce, take sales notes, and daily todos. The software can be installed as a Google Chrome plugin or as a web application. It connects to Salesforce and provides…

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Recent Reviews

TrustRadius Insights

Users have discovered that Scratchpad offers a more efficient and streamlined way to interact with Salesforce opportunities compared to …
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LOVE Scratchpad!

10 out of 10
March 07, 2022
Incentivized
- Update opportunities in SECONDS vs minutes in SFDC - next steps, mutual action plans, pain, summary, etc. - Quickly view account …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0

On Premise
user / month *up to five users per company

Premium

$19

On Premise
per user / month (billed annually)

Team

$39

On Premise
user / month (billed annually)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://scratchpad.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Push Notes to Salesforce with Scratchpad

YouTube

Bring Salesforce, Notes and Tasks to Email with Scratchpad Command

YouTube

Saura Johnston shares why Scratchpad is changing the game for top sales reps everywhere.

YouTube

RSCAD FX Demo Video 5 - Scratchpad

YouTube

FM SQL Scratchpad Demo

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A BETTER WAY: Utilizing Scratchpad within Salesforce Reports

YouTube
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Product Details

What is Scratchpad?

Scratchpad Video

Scratchpad Demo

Scratchpad Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Scratchpad is a productivity tool for account executives, built for sales to update Salesforce, take sales notes, and daily todos. The software can be installed as a Google Chrome plugin or as a web application. It connects to Salesforce and provides an interface where sales professionals can keep all their notes, process workflows, spreadsheets, and tasks. Co-founders Pouyan Salehi and Cyrus Karbassiyoon started the company in San Francisco, California in 2019.

Scratchpad starts at $0.

The most common users of Scratchpad are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(41)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have discovered that Scratchpad offers a more efficient and streamlined way to interact with Salesforce opportunities compared to Salesforce Lightning. Its intuitive interface makes it easy for users to customize and modify reports, enhancing their ability to access and manipulate pipeline and opportunities. The seamless integration between Scratchpad and Salesforce allows for seamless alignment of information, greatly benefiting forecasting and key metric tracking. Account executives rely on Scratchpad throughout their day to take call notes, link them to SFDC opportunities, and automatically update them within the platform. Additionally, Scratchpad's integration with Chrome ensures convenient access every time a new tab is opened. Users appreciate the ability to manage opportunities on a single screen, with added functionality for customized fields, enabling them to keep everything organized and well-maintained. Scratchpad proves invaluable in saving users hours of time each week by enabling direct updates to Salesforce, including pipeline management and note organization by client, quarter, and category. Its contribution as a lifeline for deal management, Salesforce hygiene, and note-taking streamlines workflows for salespeople while ensuring up-to-date information in Salesforce.

Effortlessly editing Salesforce data without the need to load up the Salesforce app is another notable advantage of using Scratchpad. Real-time opportunity updates can be quickly performed within the platform itself, eliminating the need for manual editing within each opportunity individually. The platform's integration with Salesforce metrics simplifies data input into the CRM and enhances its value as an essential tool for sales teams. Salespeople regard Scratchpad as a game-changer that allows them to edit opportunities, attach notes, and streamline various sales activities effectively. With Scratchpad replacing Google Docs as the preferred choice for sales activities, it provides a more effective solution overall. Salespersons benefit from improved organization and maintenance of customer information while seamlessly syncing changes with Salesforce. Offering ease of use, Scratchpad's layout facilitates updating pipelines, notes, close dates, and accessing reports efficiently—making it an invaluable asset for managing sales activities. Furthermore, Scratchpad excels in tasks that are otherwise challenging within Salesforce, like mass transferring leads and updating opportunities. Users particularly appreciate Scratchpad's simple in-line editing feature, enabling them to swiftly update multiple Salesforce opportunity fields, including stage, next step, close date, and next step due date. Overall, Scratchpad optimizes outreach efforts by providing a more efficient way to navigate and manage sales activities compared to the native Salesforce interface. Its adaptability extends across various industries, making it beneficial for note-taking, task management, prospecting, pipeline management, and pipeline visibility. Salespeople from diverse industries rely on Scratchpad to streamline their workday, finding it incredibly efficient and essential for their sales processes. The exceptional effectiveness of Scratchpad has caused some users to develop a strong preference for companies that utilize Salesforce with Scratchpad, acknowledging its significant impact on productivity and satisfaction. By eliminating the need for direct interaction with SFDC, Scratchpad's integration with Salesforce further enhances the user experience. Users have experienced firsthand how Scratchpad eliminates the need for manual updates in Salesforce, saving them valuable time and effort. Whether it's swiftly updating opportunities or efficiently managing sales activities, Scratchpad proves to be an invaluable tool that streamlines workflows, keeps sales teams organized, and maximizes productivity. Its user-friendly interface, seamless integration with Salesforce, and time-saving capabilities set Scratchpad apart as an essential companion for sales professionals.

Pipeline View: Users have praised the pipeline view feature of Scratchpad, with many stating that it provides excellent control and simplifies task management. Several reviewers have found this view to be reliable and fast, enhancing their ability to stay organized and track progress efficiently.

Integration with Salesforce: Many users appreciate the ability to link notes to Salesforce opportunities and contacts, as it allows them to easily update and organize their records. This feature has been described as helpful in saving time during back-to-back meetings by enabling quick searches within notes. Numerous reviewers have mentioned that Scratchpad updates Salesforce records quickly, providing better visibility into their pipeline and making it easier to create reports on prospects.

Note-taking and Collaboration: The notes section of Scratchpad has received positive feedback from several users who find it a valuable feature. It saves them time by allowing quick note searches during meetings, ensuring important information is always at hand. Additionally, users like the fact that they can take quick and easy notes on anything they need while also being able to share and collaborate on these notes with others.

Inconsistent User Interface: Some users have mentioned that Scratchpad's user interface could be improved to resemble Salesforce, allowing for easier navigation and familiarity. They feel that the current interface is not intuitive enough and may require a learning curve for new users.

Limited Editing Options for Notes: Several reviewers have expressed a desire for more editing options for notes in Scratchpad. They would like to have features such as font colors and better customization options for lists. These additional editing capabilities would enhance the overall note-taking experience.

Lack of Robust Reporting Capabilities: A number of users have commented on the need for more robust reporting capabilities in Scratchpad. They feel that the existing reporting features are limited and do not provide sufficient insights into their sales activities. Having more advanced reporting tools would greatly benefit them in tracking their progress and making data-driven decisions.

Users have made the following recommendations regarding Scratchpad:

  1. Learn and explore all parts of Scratchpad: Users suggest taking the time to thoroughly learn and explore all the features and functionalities of Scratchpad, including trying out the free version.

  2. Encourage team members to learn Scratchpad: Some users express frustration when their team members are not familiar with Scratchpad. They recommend supporting colleagues to learn and use the tool to enhance collaboration and productivity.

  3. Take advantage of on-boarding assistance: Users suggest taking the on-boarding call offered by Scratchpad for guidance in getting started with the tool. This can ensure a smooth transition for individuals or teams integrating Scratchpad into their workflow.

Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Firat Berber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently, I use an individual account for pipeline management and notes features every day. It is much easier to update and organise my opportunities in Scratchpad than doing it in Salesforce. It automatically updates relevant fields as well in Salesforce. The Scratchpad team is also amazingly fast at developing new features, which are making it even more effective day by day.
  • Scratchpad pipeline management and admin work easy
  • I enjoy easy call notes feature integrated to my calendar events
  • Quick integration with Salesforce
  • Plugin works flawlessly
  • I honestly can not think of any improvement point. The existing features work perfectly. More features like reports and dashboards could be nice to have.
If you use Salesforce and manage a book of business, Scratchpad is great to use.
Rashad Aljunied | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Problems
  • Internal sales force has bloated field structure, too many unnecessary ones
  • Reports for forecasting per salesperson can better

Scratchpad Use Case
  • Reporting of pipeline account by account, quarter on quarter with short notes detailing next steps
  • Taking notes during discovery calls and internal account planning meetings
  • Scheduling next step notes for each account
  • Pipeline view is excellent, gives great control and keeps things simple
  • Reliability and speed of app
  • Notes section is a great feature
  • Notes app can be more closely tied to pipeline
  • Outlook integration
  • Tagging features in the notes
  • Task function is a bit too hidden, I would like it to be more closely integrated to pipeline and notes
Well Suited
For those that don't need to muck around Salesforce too much and need a clean view of your opps and accounts and pipeline.
Single source of truth for account interactions. Notes and Pipeline view harmonize well. No more separated notes in Word docs. Now whatever notes I take down on Scratchpad is reflected and saved in my Salesforce.
February 18, 2022

Super quick!!

Jane Garrity | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Scratchpad to quickly update Salesforce. I mostly use it to update my pipeline and have everything squared away before going into weekly forecasting. I also take all my notes in Scratchpad and organize them by client, quarter, category, etc. Lastly, I create reports and filter them down to get a better look at my account list.
  • Updating.
  • Organizing.
  • Deleting notes.
  • Being intuitive for users.
Scratchpad is very useful for quota-carrying reps like myself. I've used Salesforce in multiple roles, and my current role has a more robust Salesforce, though it takes forever to load. I'll use the command-J feature while prospecting in the LinkedIn sales nav to quickly update things. The account lists would be helpful for BDR roles as well, as they have many accounts to filter through. As SDRs inbound lead reports are pretty straightforward and they don't have a pipeline to update, this may not be the best use case.
February 17, 2022

Mad? Try Scratchpad

Kenny Haynie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The issues salespeople have all stem from us not taking notes in the correct place. We make notes and we don't update them to Salesforce. I personally would hate to do that. Luckily from the beginning, I have had the ability to manage everything from Scratchpad. Now I don't have to worry about if I updated notes in the CRM. It's already there! When you have a large book of business it can save you hours every single week.
  • Updates Salesforce automatically.
  • Organizes my notes how I want them.
  • Searches within my notes saves me time when I have back to back meetings.
  • Integrating is easy and not an issue.
  • Ease of use could be just making it easy for me to have files to throw my notes into.
  • Another part would be nice to get better notifications.
This isn't a type of product where it is only well suited for one scenario. As a salesperson you need Scratchpad. If you have longer sales cycles then if this doesn't exist your employer must not like you. All jokes aside there's not much more I can say to hype this up.
Lauren Bare | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Scratchpad to take notes on my opportunities as well as to quickly and easily update many types of records such as opportunities and accounts in Salesforce without having to wait for extensive loading times. I sync my Scratchpad notes into Salesforce so that others using Salesforce can easily access my notes and theoretically collaborate with me on the same opportunity with their own notes. I also use Scratchpad to search for records I need to refer to while on any page using the command + J shortcut.
  • Updates fields in Salesforce very quickly.
  • Easy for taking notes and organizing.
  • Great way to quickly search for any record from any page.
  • Would love for Scratchpad to integrate with CPQ.
  • Would like integrations with LinkedIn Sales Navigator and Outreach.
If someone is looking for an easy, quick way to take notes during the sales cycle from discovery to close, Scratchpad is a great option. If they need a way to quickly and easily update accounts, pipeline, etc. but their Salesforce takes so long to load, or if they are looking for a way to collaborate notes between teams, Scratchpad is a great option. If their Salesforce loads very quickly and they only need a way to update CPQ (configure price quote) in Salesforce, or they need a strictly prospecting solution that connects LinkedIn to Salesforce, I don't think Scratchpad would be the right solution in that case.
February 17, 2022

Helps me make $$$$$!!!

Aaron Wilkinson, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can't say enough good about Scratchpad! I use it every hour of every day for all sales and activities I do. It is great for taking notes, sending ops to Salesforce, or even updating Salesforce ops within Scratchpad. Before Scratchpad I was using Google Docs and it was just not very effective. If you are in sales make sure you are using this software!
  • Note taking.
  • Updating ops in Salesforce.
  • Looking up ops in Salesforce.
  • Maybe a better search feature, but not sure what else to improve.
I think this is best for note-taking.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Scratchpad to help me organize my book of business of customers. Scratchpad makes it very easy to organize & update & view my customers and make changes where I need to. I can also access information easily at my fingertips! I love that it syncs directly with Salesforce so I can make changes to Scratchpad and it will automatically update the accounts/customer information in Salesforce. This avoids double work and I am able to update multiple accounts/customers at a time, which is game-changing! I don't have to search for each individual account in Salesforce and make updates that way. The layout of Scratchpad is what helps me!
  • Can update multiple accounts at once.
  • The layout of Scratchpad makes everything easy!
  • I can keep my book of business very organized!
  • It syncs automatically with Salesforce.
  • Maybe connect with other vendors?
I can get one large view of my book of business and update the status of each account while staying on the same page. This will automatically sync with Salesforce and update the accounts there as well which makes my job so much easier. Otherwise, I would have to go into several different Salesforce pages, wait for them to load, and update accounts that way. It would take a lot more time so Scratchpad saves me time.
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